Privacy policy
Who We Are Sunora is a UK-based online retailer operating at sunora.uk. We are committed to protecting your privacy and handling your personal data with care and transparency.
Information We Collect When you visit our store or make a purchase, we may collect the following information:
- Full name and contact details.
- Delivery and billing address.
- Email address.
- Payment information.
How We Use Your Information We use your information to:
- Process and fulfil your orders.
- Send order confirmations and delivery updates.
- Provide customer support.
- Improve our website and shopping experience.
- Send marketing communications (only if you've opted in).
Payment Security All payments are processed through secure, encrypted payment providers. Sunora does not store or have access to your full payment details at any time.
Cookies We use cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can manage or disable cookies through your browser settings at any time.
Third-Party Services We work with trusted third-party providers to operate our store, process payments, and deliver your orders. These providers are only given access to the information necessary to perform their services and are not permitted to use it for any other purpose.
Your Rights Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request corrections to your data.
- Request deletion of your data.
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at support@sunora.uk
Contact Us If you have any questions about this Privacy Policy or how we handle your data, please get in touch at support@sunora.uk